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What's The Best After Hours Virtual Receptionist Software

Published Jul 23, 24
6 min read


OHQ's records suffice evidence of a cost that is payable unless they are shown to be incorrect. Consumer will certainly utilize its practical efforts to inform OHQ of any type of invoice dispute within fourteen (14) days of receipt of an invoice, following the process laid out in Area 15. If Client disagreements an invoice, the invoice needs to remain to be paid promptly nonetheless OHQ will attribute or reimburse Client if it is later reasonably identified by OHQ or according to the disagreement resolution process laid out in Section 15 that the invoice was incorrect and the Client is qualified to a debt or reimbursement.

Such revisions might consist of, without limitation, adjustments for the Membership Costs or Usage Fees for OHQ Paid Solutions, modifications to the usage allocations consisted of in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will work after practical advancement written notification is given to Customer (for instance, by being published to the OHQ Web Site), other than that any kind of such revision that influences a Selected Paid Service will relate to Consumer beginning at the start of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ gives notification of such modification to Consumer based on Section 16.8.

If Client does not end its use of any affected Selected Paid Service prior to the reliable day of such alteration, Customer will certainly be regarded to have consented to such modification relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Client is ceased, OHQ will certainly give Customer with reasonable breakthrough notification of no less than thirty (30) days and Consumer will certainly be given the choice of picking a new Pricing Strategy from then-current prices strategies used by OHQ.

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For evasion of question, this paragraph does not use to modifications to the Price Listing, which are addressed in Area 7 (virtual call attendant).1. Client represents that all info supplied by Client and its customers to OHQ (consisting of, without restriction, all call details and details concerning Consumer's Charge card) is accurate, current and total at the time it is supplied to OHQ

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Client should in any way times abide by all legislations, laws, standards and codes appropriate in connection with its use of OHQ Offerings and the Client's supply of its product or services to its customers. Client will certainly not make use of any kind of OHQ Offerings to participate in, or to encourage or help others to engage in, any type of illegal or deceptive tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent, Customer will sustain the appropriate Registration Charge for the new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Asked For Discontinuation Day, or should Client not mention an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Consumer up until the last day of the Last Paid Service Term (based on reinstatement fees under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Use Credit history will be preserved by OHQ for future usage by Customer if Consumer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will not be accountable whatsoever for answering phone calls, taking or delivering messages, or carrying out any kind of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Services, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's practical prices in processing the reinstatement) Details collected by OHQ from Consumer and its customers may be made use of, revealed and shared by OHQ in conformity with OHQ's privacy policy as available on the OHQ Site ("") and as might be modified from time to time.

The Controller hereby designates the Processor with respect to handling tasks carried out throughout the provision of receptionist solutions. OHQ and Consumer recognize and agree that the Processor goes through the adhering to responsibilities: The Processor shall abide with the relevant Data Security Laws and must: (a) only act upon the written guidelines of the Controller and make certain those acting under their authority do the very same; (b) make certain that individuals refining the data go through a responsibility of confidence; (c) utilize its ideal endeavours to protect and safeguard all personal information from unsanctioned or unlawful handling, including (however not limited to) accidental loss, destruction or damages; (d) ensure that all handling fulfills the demands of the GDPR and associated Information Security Legislation; (e) ensure that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any type of desired adjustments worrying Sub-Processors; they apply a created contract containing the same data defense obligations as set out in these Terms; comprehend that any type of failure on the part of the Sub-processor to abide by the Information Protection Regulation, the Cpu stays completely reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in providing subject gain access to and allowing information subjects to exercise their civil liberties under the Data Defense Regulations.

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The Controller shall execute sufficient and ideal onboarding and due persistance checks for all Processors, with a full assessment of the obligatory Information Security Legislation needs. The Controller will validate that the Processor has adequate and recorded procedures for information violations, data retention and information transfers in area. The Controller will acquire proof from the Processor as to the: (a) verification and dependability of the staff members made use of by the Processor; (b) any certificates, certifications and plans as described in the onboarding process; (c) technical and functional procedures utilized in guarding the Personal Information; and (d) treatments in location for permitting data topics to exercise their legal rights, consisting of (however not limited to), subject access demands, erasure & correction treatments and constraint of handling measures.

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